Leadership

In my internship, we all have opportunities for leadership. We analyze helpdesk tickets that come in. When we get a ticket that we think is a severe were we think that operations will be impacted we can call a outage in this we call the appropriate people to get the problems taken care of. Any of us can take ownership of these tickets and the others are to fall into a subordinate role to help. We all share leadership and subordinate roles every day.

We have a supervisor and a manager that use the laissez faire style of leadership. We can take care of ourselves and we are all self-starters. This can sometimes cause conflicts because sometimes we need more leadership or instruction. As a team, we are all able to lead when need be to get our goals accomplished.